FAQ

[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#2b323a” bg_image=”6977″ bg_position=”center center” background_image_loading=”default” bg_repeat=”no-repeat” full_height=”yes” scene_position=”center” left_padding_desktop=”8%” constrain_group_2=”yes” right_padding_desktop=”8%” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” zindex=”100″ overflow=”hidden” color_overlay=”rgba(0,0,0,0.78)” advanced_gradient_angle=”0″ overlay_strength=”0.8″ gradient_direction=”radial” shape_divider_position=”bottom” bg_image_animation=”fade-in” mobile_disable_bg_image_animation=”true” shape_type=”” gradient_type=”default”][vc_column column_element_direction_desktop=”default” column_element_spacing=”0px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”static” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”advanced”][vc_row_inner column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” left_padding_desktop=”13vw” constrain_group_2=”yes” right_padding_desktop=”13vw” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” zindex=”10″ overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h1″ line_reveal_by_space_text_effect=”letter-reveal-bottom” stagger_animation=”true” mobile_disable_animation=”true” content_alignment=”left” mobile_content_alignment=”inherit” link_target=”_self” text_content=”FAQ” font_size=”9vw” font_line_height=”1.1″ font_size_tablet=”10vw” animation_delay=”150″ text_direction=”default”][/split_line_heading][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”none” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”5%” bottom_padding=”5″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_responsive_text inherited_font_style=”default” text_direction=”default”]

Have questions? We’re here to help.

Here you’ll find quick answers to the most common questions about our courses, exams, and study options. If you can’t find what you’re looking for, just reach out — our team will be happy to assist you.

[/nectar_responsive_text][divider line_type=”No Line”][/vc_column][/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][toggles style=”default” accordion=”true” accordion_starting_functionality=”closed” border_radius=”none”][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Who can take the ÖSD exam?”][vc_column_text css=”” text_direction=”default”]The ÖSD exam is open to anyone who wants to certify their German language skills—whether you’re learning for work, study, or personal goals.

Recommended minimum ages:

• A1 & A2: 14 years and above
• B1 to C2: 16 years and above

For younger learners, special versions of the exam are available:

• ÖSD KID A1 / A2: from age 10
• B1 Jugendliche: from age 12

If you’re unsure which version fits, we’re happy to help.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Can I take the exam if I have special needs?”][vc_column_text css=”” text_direction=”default”]ÖSD aims to make its exams as inclusive as possible. If you have reading, writing, hearing, or visual impairments, special arrangements may be available to support you.

Information for candidates with special needs can be found here.
Please get in touch with us in advance at info-india@la-hc.com for India or hcla-osdexams-denpasar@la-hc.com for Indonesia so we can guide you through your options.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Which exam level is right for me?”][vc_column_text css=”” text_direction=”default”]That depends on your purpose:

• A1 is often required for spouse immigration
• B1 or B2 may be needed for nursing jobs or employment
• B2 or C1 is commonly requested for university admissions

If you’re uncertain, our consultancy team can help you determine the right path.
Email us at info-india@la-hc.com for India or hcla-osdexams-denpasar@la-hc.com for Indonesia[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”How many times can I attempt the exam?”][vc_column_text css=”” text_direction=”default”]There’s no limit. You can retake the exam as often as needed.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”How can I prepare for the exam?”][vc_column_text css=”” text_direction=”default”]The ÖSD website offers model test papers for all levels. We also run exam preparation courses tailored to A1–B2 levels, helping you get familiar with the format and improve your performance.

Interested? Reach out to info-india@la-hc.com for India or hcla-info-indonesia@la-hc.com for Indonesia for course details.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Do ÖSD certificates expire?”][vc_column_text css=”” text_direction=”default”]ÖSD certificates do not have an official expiry date. However, many institutions prefer a certificate issued within the last 1–2 years, especially for immigration or admissions.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”What are the passing criteria for each exam?”][vc_column_text css=”” text_direction=”default”]To pass an ÖSD exam, you must meet two requirements:

• Minimum scores in each individual section—Reading, Listening, Writing, and Speaking
• A combined passing score for the entire written module (Reading + Listening + Writing)

Each exam level has its own scoring system. Here’s a breakdown:

ÖSD – Zertifikat A1

• Reading: 30 maximum marks | you need 6 marks to pass
• Listening: 30 maximum marks | you need 6 marks to pass
• Writing: 15 maximum marks | you need 4 (Task 2) to pass
• Speaking: 25 maximum marks | you need 12 to pass
• Combined score for reading + listening + writing: 38 points minimum

ÖSD – Zertifikat A2

• Reading: 25 maximum marks | you need 5 marks to pass
• Listening: 30 maximum marks | you need 6 marks to pass
• Writing: 15 maximum marks | you need 3 to pass
• Speaking: 20 maximum marks | you need 12 to pass
• Combined score for reading + listening + writing: 35 points minimum

ÖSD – Zertifikat B1

Each section – reading, listening, writing and speaking – has 100 maximum marks.
You need 60/100 in each to pass.

ÖSD – Zertifikat B2

• Reading: 20 maximum marks | you need 10 marks to pass
• Listening: 20 maximum marks | you need 10 marks to pass
• Writing: 30 maximum marks | you need 15 to pass
• Speaking: 30 maximum marks | you need 18 to pass
• Combined score for reading + listening + writing: 42 points minimum

[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”When will I receive my results?”][vc_column_text css=”” text_direction=”default”]Standard processing by ÖSD Austria takes 6–7 weeks after the exam. You can collect your certificate at our exam centre, or we can courier it to you.
Need results faster? Choose Express Processing:

• A1 / A2: ₹7,500
• B1 / B2: ₹8,500

Apply at least 10 working days before the exam, and you’ll receive your PDF result in 15 days and the certificate within 20.
Note: Express fees will increase from July 2025 onwards.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Can I change the name or details on my certificate?”][vc_column_text css=”” text_direction=”default”]No, unfortunately, changes to personal details are not allowed after registration. The name and information you provide when booking your exam will appear exactly as they are on your certificate.

This applies even in cases such as marriage, divorce, or legal name changes after registration. For this reason, we strongly recommend that you double-check your details carefully before submitting your form.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”What if I lose my certificate?”][vc_column_text css=”” text_direction=”default”]You can request a replacement within five years of your exam date. A reissue fee applies. Email info-india@la-hc.com for India or hcla-osdexams-denpasar@la-hc.com for Indonesia with your request, and we’ll guide you through the steps.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”If I can’t attend the exam, can I get a refund?”][vc_column_text css=”” text_direction=”default”]Unfortunately, exam fees are non-refundable under all circumstances—including illness, travel delays, or personal emergencies.
We recommend confirming your availability before booking your slot.[/vc_column_text][/toggle][toggle color=”Accent-Color” heading_tag=”default” heading_tag_functionality=”default” title=”Can I bring a dictionary to the exam?”][vc_column_text css=”” text_direction=”default”]

• Not allowed for A1, A2, and B1 levels
• Permitted at the B2 level

Please note that only paper dictionaries (no notes or bookmarks) are accepted if allowed.[/vc_column_text][/toggle][/toggles][/vc_column][/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”none” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#9ebee7″ scene_position=”center” bottom_padding=”8″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”none” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”https://source.unsplash.com/featured/daily/?monkey” background_image_position=”center center” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” enable_gradient=”true” color_overlay_2=”#f4f4f4″ gradient_direction=”left_to_right” overlay_strength=”1″ width=”1/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” offset=”vc_hidden-sm vc_hidden-xs”][image_with_animation image_url=”5248″ image_size=”full” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”none” box_shadow=”none” image_loading=”default”][/vc_column_inner][vc_column_inner column_padding=”padding-3-percent” column_padding_tablet=”padding-6-percent” column_padding_phone=”padding-12-percent” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”5/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”5vh” custom_height_tablet=”0vh”][split_line_heading animation_type=”line-reveal-by-space” font_style=”h2″ line_reveal_by_space_text_effect=”default” stagger_animation=”true” content_alignment=”default” mobile_content_alignment=”inherit” link_target=”_self” text_content=”Contact Us” font_size=”3vw” font_size_tablet=”10vw” text_direction=”default”][/split_line_heading][vc_column_text css=”.vc_custom_1762240716966{margin-bottom: 50px !important;}” text_direction=”default”]For more information or questions about our courses, schedules, enrollment process, or assistance with registration , reach out to us.

INDIA
Phone: 0253 359 1226 
WhatsApp: +91 94223 90103
Email: info-india@la-hc.com

INDONESIA
Phone:+62 361 330 0250
General Email: hcla-info-indonesia@la-hc.com
For ÖSD Exam: hcla-osdexams-denpasar@la-hc.com[/vc_column_text][divider line_type=”No Line” custom_height=”5vh” custom_height_tablet=”0vh”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]