Exam Guidelines – Safe HC Academy

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We want your learning journey to be smooth and transparent.

Here you’ll find our main terms, course policies, and exam guidelines — all designed to ensure a clear, fair, and supportive experience for every learner.

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Exam registration rules

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Registrations are processed online only, on a first-come, first-served basis.
Before registering, candidates must read the full exam structure, terms, and passing criteria on this page and/or the official ÖSD website.
All personal details must match your valid government ID.
No changes to personal details will be accepted after registration.
Candidates with special needs must email: info-india@la-hc.com for India or hcla-osdexams-denpasar@la-hc.com for Indonesia with documents before registration to check accommodation availability.
By registering, you agree that your data may be used for administrative and statistical purposes by HCA and ÖSD.

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Identification rules

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Only the following IDs are accepted: Passport, Aadhaar Card, PAN Card
PAN Card not valid for minors
Your ID must include:
- Recent photo (not childhood image)
- Full date of birth (not just the year)
You must upload a clear color scan of your ID when booking
You must bring the original ID to the exam. Soft copies, photocopies, or DigiLocker files will not be accepted
If your current appearance differs significantly from your ID photo, email us in advance

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Exam venue info

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Exams take place at HCA examination centers
Address & reporting time shared one week before the exam
Venues may be located up to 20 km from city centers—plan your travel accordingly
Accommodation is not provided—candidates must make their own arrangements
Latecomers will not be allowed entry; fees will not be refunded
Bring your own water bottle and snacks—no canteen is available
Only registered candidates may enter the venue; accompanying persons are not allowed
Candidates must remain at the venue until the entire exam process is completed

Belongings policy

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Do NOT bring personal items: bags, phones, smartwatches, wallets, or jewelry
If you bring them, you must leave them in the waiting area at your own risk
Locker facilities are not available
Only a transparent water bottle is allowed
Stationery will be provided—no need to bring pens or paper

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Fee & cancellation policy

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Full payment is required at the time of registration
Exam fees are non-refundable and non-transferable
Date/time cannot be changed after payment
No refunds for:
- No-show or late arrival
- Involvement in cheating/unfair practice
In rare cases where HCA must cancel an exam, fees will be refunded or transferred to the next available session

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INDIA
Phone: 0253 359 1226
WhatsApp: +91 94223 90103
Email: info-india@la-hc.com

INDONESIA
Phone:+62 361 330 0250
General Email: hcla-info-indonesia@la-hc.com
For ÖSD Exam: hcla-osdexams-denpasar@la-hc.com[/vc_column_text][divider line_type=”No Line” custom_height=”5vh” custom_height_tablet=”0vh”][/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1/12″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]